Help – Smokyzz Vapes

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Product Quality

We take pride in offering only the highest quality products from trusted brands. If you have any concerns about product quality, please reach out to our customer service team for immediate assistance.

Shipping Information

We offer free shipping on orders over $50 and aim to ship all orders within 24-48 hours. You will receive a tracking number once your order has shipped. Please note that shipping times may vary depending on your location and the shipping carrier.

Customer Support

Our knowledgeable customer support team is available to assist you with any questions or concerns. Please reach out to us via email or phone and we will be happy to help you in any way we can.

FAQ

What is your return policy?

We offer a 14-day return policy for unopened and unused products. Please reach out to our customer service team within this period to initiate the return process.

Do you offer international shipping?

We currently only offer shipping within the United States. We apologize for any inconvenience this may cause.

What is the legal age requirement to purchase vape products?

You must be at least 21 years old to purchase vape products, as per federal and state regulations. We may require a valid ID to process your order.

What is the difference between CBD and THCA products?

CBD (cannabidiol) is a non-psychoactive compound derived from the hemp plant, while THCA (tetrahydrocannabinolic acid) is a non-psychoactive compound found in raw cannabis. Our CBD products are legal and safe for consumption, while THCA products are not legal in all states. Please check your local laws before purchasing.

How do I know which vape kit is right for me?

Choosing the right vape kit depends on your personal preferences and experience with vaping. We recommend consulting our Vaping 101 guide and reaching out to our customer service team for personalized recommendations.

Smokyzz Vapes